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Major Chinese cloud storage services sign an agreement on guaranteeing download speed

November 18, 2021 2:56 pm

The online file storage service branches of Baidu, Alibaba, Tencent, and five other companies have signed an agreement on Wednesday under the supervision of the country’s Internet regulators.

In the agreement, the companies claimed to provide “non-differential loading speed,” namely the basic download and upload speeds that are not restricted to membership payment, to various kinds of users by the end of this year.

The agreement was initiated by Internet Society of China (ISC) and released and supervised by a division under Ministry of Industry and Information Technology (MIIT).

Besides the three tech giants, the service providers include China Telecom’s Tianyi Cloud Drive, China Mobile’s Hecai Cloud, Xunlei Cloud Drive, Qihoo 360’s Cloud Drive, and NetEase Cloud Drive.

The agreement also shows that the tech and telecommunication companies will avoid exaggerated promotion of their services and provide convenience for user queries.

Yunpan or Wangpan is a Dropbox-like service, offering cloud storage, client software, file management, resources sharing, etc.

Launched in March 2012, Baidu’s cloud storage service has 700 million registered users as of September and is currently the leader in this market.

Due to the restriction of download speed, users are condemning the download speed that can be under 100kb/s without a membership fee.

A survey by Sina shows that over 80% of users said they chose to pay for the preferable service. Complaints also focus on the inconsistent download speed in the trial period of a membership, with the download rate after joining the guaranteed better service. A  MIIT regulation first came in early this month. This time,  the agreement signed by the 8 companies was a follow-up on improving user experience.