BEIJING (PingWest) — Microsoft 365 was down on Tuesday morning Beijing time, affecting users’ access to multiple Microsoft 365 services including Outlook across the world. The outage was likely caused by a recent change it introduced.
"We're investigating an issue affecting access to multiple Microsoft (MSFT) 365 services. We're working to identify the full impact and will provide more information shortly," said the company said in a tweet at 5:44 pm eastern time. On 6:36 pm the company tweeted again that “We've rolled back the change that is likely the source of impact and are monitoring the environment to validate that service is recovering.” However at 6:49 the company said “We're not observing an increase in successful connections after rolling back a recent change. We're working to evaluate additional mitigation solutions while we investigate the root cause.”
The downtime began around 5 pm ET for Office 365, according to CNN, citing Down Detector, a website that tracks internet outages. The website said that users reported issues with logging in, server connection and Outlook.
Several Twitter users complained that the outage could make them miss their job interviews and deadline for college assignments.