SHANGHAI (PingWest) — The popular global milk tea store Happy Lemon opened its first self-service robot store in Shanghai.
Alibaba's local commerce platform 'Koubei' partnered with Happy Lemon, enable consumers to order and pay online through its app and to collect via receipt QR code. They can design their own milk tea on the app by choosing a variety of flavors, sugar levels and ideal temperatures. After the payment, the robot machine will start making automatically and put it on the service table.
The AI robot store not only saved time for staff recruitment, but significantly improved the service efficiency.